a. Information You Provide

We collect information you provide directly to us when you create an account, log in, make a booking, or contact us for support, including:

• Personal Information: Name, email address, phone number, and other contact details.

• Account Data: Login credentials and user profile information (e.g., property ownership, role type).

• Preferences and Notes: Details related to your stay, maintenance requests, or operational preferences.

b. Information Collected Automatically

When you use our App or Site, we automatically collect:

• Device Data: Device model, operating system, unique device identifiers, and IP address.

• App Usage Data: Interactions within the App (e.g., clicks, screen time, session length) through analytics tools such as Firebase Analytics.

• Crash and Performance Data: Collected automatically via Firebase Crashlytics and Performance Monitoring to improve stability.

• Cookies and Similar Technologies: Used on our Site for functionality and analytics.

c. Location Data

If you grant permission, our App may collect:

• Precise Location: Used only for property inspection tracking, attendance, or internal operational purposes.

• This data is not shared with advertisers and is never used for cross-app tracking.

d. Information from Third Parties

We may receive limited data from trusted third parties such as:

• Payment processors

• Booking platforms

• Analytics or SMS providers (for message delivery)

• Cloud database providers (e.g., MongoDB Atlas) for secure data storage