Effective Date: December 13, 2024

Privacy Policy

GNG Vacation Rentals ("we," "our," "us") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and share your personal information when you visit our website ("Site"), use our services, or otherwise interact with us.

Information We Collect

a. Information You Provide

Personal Information: When you book a property, contact us, or create an account, we may collect information such as your name, email address, phone number, and payment information.
Additional Details: You may also provide information such as preferences for your stay, special requests, or other details related to your use of our services.

b. Information Automatically Collected

Cookies and Tracking Technologies: We collect information about your interaction with our Site through cookies, pixel tags, and similar technologies. This may include your IP address, browser type, operating system, pages visited, and time spent on the Site.
Device Data: We may collect technical data about the device you use to access our Site.

c. Information from Third Parties

We may receive personal information about you from third parties, such as booking platforms, payment processors, or marketing partners, consistent with their privacy policies.

d. SMS and Communication Data

Phone Numbers: If you provide your phone number, we may use it to send transactional messages, booking confirmations, or updates about your stay. We comply with 10DLC registration requirements for SMS communication.
Opt-Out Options: You can opt-out of receiving SMS communications at any time by replying "STOP" or contacting us directly.

How We Use Your Information

We use the information we collect to:

Provide and manage our services, including processing bookings and payments.
Respond to inquiries and provide customer support.
Personalize your experience on our Site.
Send you marketing communications, with your consent where required by law.
Improve our Site and services through analytics and research.
Ensure compliance with legal and regulatory requirements.
Communicate with you via SMS for transactional purposes (e.g., booking confirmations, updates, and reminders).

Sharing Your Information

We do not share your information with third parties unless with your consent or as required by law.

Service Providers: Third parties who perform services on our behalf, such as payment processors, analytics providers, customer support platforms, and SMS communication providers.
Legal and Regulatory Authorities: When required by law or in response to valid legal requests.
Advertising Partners: For targeted marketing purposes, but only with your consent.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred.
We do not sell your personal information to third parties.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

Access and Portability: Request access to the personal information we hold about you.
Correction: Request that we correct inaccurate or incomplete information.
Deletion: Request that we delete your personal information.
Opt-Out: Opt-out of targeted advertising or the sale of your personal information (if applicable).
SMS Opt-Out: Reply "STOP" to any SMS message to opt-out of further communications.
To exercise these rights, please contact us at info@gngvacation.com.

Cookies and Tracking Technologies

We use cookies to:

Ensure the proper functioning of our Site.
Analyze traffic and user behavior.
Offer personalized content and advertising.
You can manage your cookie preferences through your browser settings or via our cookie management tool on the Site.

Data Security

We implement technical, administrative, and physical safeguards to protect your information from unauthorized access, use, or disclosure. However, no system is completely secure, and we cannot guarantee the absolute security of your data.

Global Privacy Control (GPC)

Our Site honors Global Privacy Control (GPC) signals as a request to opt out of the sale or sharing of personal information for targeted advertising.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected or as required by law.

Children’s Privacy

Our Site is not intended for children under 13, and we do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with the effective date. We encourage you to review this Policy periodically.

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

GNG Vacation
Email: info@gngvacation.com
Phone: 626-317-0102
Address: 21700 E Copley Dr, Ste 130, Diamond Bar, CA 91765, United States

By using our Site or services, you agree to this Privacy Policy.