The handover creates the starting record for the tenancy.
Use a room-by-room condition record with dated photos and an inventory of included items. Give occupants a way to report discrepancies promptly through the established process. Keep the handover record separate from the signed lease and payment ledger.
Account for every key, remote and access credential. Explain utility arrangements, equipment instructions, repair contacts and emergency reporting before the tenant needs them.
Include the actual Pomona unit designation and any shared facilities or HOA move-in conditions in the handover.
Move-in records to prepare
Complete the handover
- 1
Inspect the ready home
Check completed work and record the condition before access changes.
- 2
Review the essentials together
Explain access, included services and how to report issues.
- 3
Close the record
Retain acknowledgments, photos, key counts and any unresolved items.
Make the next step clear.
Use these prompts to organize the decisions and responsibilities for your home. Keep sensitive applicant and tenant information in the appropriate secure system.
Your action checklist.
Include the actual Pomona unit designation and any shared facilities or HOA move-in conditions in the handover.
A few things worth asking.
What if the tenant identifies a missed issue?+
Record it with the date and supporting evidence, then assess and assign the appropriate response.
Should I reuse the previous condition report?+
Inspect and document the current condition. An older record can provide context but should not replace the new handover.