Retail property
05 / Asset Type · Commercial Leasing

Retail

Commercial leasing support with clearer communication and stronger coordination.

01Overview

Retail assets run on relationships and reporting.

Retail isn't a turnover business — it's a tenant business. A retail owner's best quarter is usually the one where the operator stays quiet: rent pays on time, maintenance tickets close cleanly, and the next lease comes up with no surprises. GnG runs retail assets with that standard as the baseline.

We handle tenant communication, lease coordination, CAM reconciliation, and vendor dispatch under one reporting layer — so you see occupancy, collections, and capex on one page instead of three inboxes.

02Operations

How we run retail.

Commercial tenants behave differently than residential — our operations match the cadence of their leases, their build-outs, and their expectations.
01
Tenant communication desk
A single point of contact for every tenant. Maintenance, access requests, signage approvals, and CAM questions all resolved within one business day, logged against the lease.
02
Lease administration
Abstracts, rent rolls, renewal tracking, and option notice deadlines managed in one system. CPI escalations, percentage rent calculations, and reconciliations handled quarterly — never missed.
03
CAM & expense reconciliation
Annual CAM reconciliation, operating expense budgets, and tenant-specific allocation handled with open-book reporting. Tenants stop disputing when the math is transparent.
04
Vendor & maintenance coordination
HVAC, roofing, parking lot, landscaping, and life-safety vendors dispatched and supervised. Every vendor visit photographed, logged, and billed against the correct tenant or CAM pool.
05
Build-out & TI coordination
Tenant improvement allowances, contractor vetting, permit tracking, and lien releases coordinated from LOI through rent commencement — without the owner chasing paperwork.
06
Renewals & repositioning
Renewal negotiation support with market comps, or repositioning analysis when a tenant exits — including broker coordination for replacement and downtime planning.
03By the numbers

Real portfolio numbers.

Median across GnG-managed retail properties in Southern California.

94%
Median in-place occupancy
<1 day
Tenant maintenance response SLA
100%
CAM reconciliations delivered on schedule
4.8
Tenant satisfaction (anonymous survey)
04Is it right for you?

Ideal if you own…

Retail asset management works when there's a recurring tenant relationship to protect and a portfolio view to maintain.

  • 01A neighborhood retail strip, pad site, or mixed-use ground-floor retail in Southern California
  • 02A single-tenant net lease asset where the tenant still needs responsive vendor coordination
  • 03A portfolio with multiple retail tenants and CAM structures that need disciplined reconciliation
  • 04A property coming out of a flagship tenant departure that needs repositioning and vendor overhaul
  • 05An owner who wants one operator coordinating leases, vendors, and reporting — not three separate service providers
Next step

Send us the rent roll.

We'll return an operating review: current occupancy, open lease deadlines, recent CAM reconciliation gaps, and a proposed management plan — within a week, no obligation.

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