A fair process needs clear criteria and careful communication.
Use property-related, lawful criteria and review them before publishing an advertisement or taking applications. Avoid language that selects or discourages applicants based on protected characteristics.
Have a process for accommodation requests and source-of-income requirements. Review the applicable rules rather than treating a standard form, score or blanket policy as automatically compliant.
California CRD guidance applies to housing providers and screening practices, including those used for Pomona rentals.
Review the policy, not personal assumptions
Keep the process consistent
- 1
Review before launch
Check the criteria, advertisement and application wording together.
- 2
Use one documented process
Record information requests and relevant verification steps.
- 3
Review exceptions properly
Route accommodation or legal questions for appropriate individualized review.
Make the next step clear.
Use these prompts to organize the decisions and responsibilities for your home. Keep sensitive applicant and tenant information in the appropriate secure system.
Your action checklist.
California CRD guidance applies to housing providers and screening practices, including those used for Pomona rentals.
A few things worth asking.
Can I use assumptions about family size or background?+
Review the applicable occupancy and fair-housing rules. Do not substitute personal stereotypes for lawful criteria.
Does consistency mean rejecting every exception?+
Some requests require individualized consideration. Follow the relevant accommodation and legal process.